Shipping & Delivery
We maintain a mature global logistics system to ensure your goods are delivered safely and promptly. You can track your shipment status at any time from your order page.
Global reach, flexible arrangements
From international delivery to handover within China, we coordinate the route that suits your order.
Worldwide logistics network
We have long-term partnerships with hundreds of international logistics providers worldwide to deliver stable and flexible shipping solutions. Feel free to contact our logistics team for a custom-tailored shipping quotation.
Your appointed freight forwarder
If you have your preferred freight forwarder based in China, we are happy to hand over goods to your appointed agent.
For any further shipping-related inquiries, please get in touch with our logistics team.
Important Notice
International orders are delivered under DAP terms.
All orders shipped to destinations outside of China are delivered on DAP (Delivered at Place, Incoterms 2020) terms. All import duties, VAT and customs clearance fees incurred at the destination country shall be borne by the buyer. Please check your local import-tax regulations before placing an order.
Should the buyer refuse to pay import duties or fail to cooperate with customs-clearance procedures, all return-shipping charges, storage fees and other associated costs will be the buyer’s responsibility. We reserve the right to deduct these expenses from any issued refund.